Terms Of Service

Terms of Service

1. Eligibility

You must be at least 18 years old or the age of legal majority in your country to make a purchase or use our services.

2. Products & Services

We offer skincare products under the DewLume brand. Product details, pricing, and availability may change at any time without notice. We reserve the right to discontinue or limit any product or service.

3. Orders & Payments

• All orders are subject to approval and product availability. We may cancel or refuse any order at our discretion (e.g., pricing errors).
• Prices are shown in your local currency and include applicable taxes unless otherwise stated.
• Payments are securely processed via trusted providers (Stripe, PayPal, etc.).
• We accept major credit/debit cards and PayPal.

4. Shipping & Delivery

• We currently ship to the UK and select European countries.
• Orders are processed within 1–3 business days.
• Delivery typically takes 7–13 business days, depending on your location.
• Tracking details will be emailed once your order ships.
• Customs delays or import fees are beyond our control.

For full details, see our Shipping Policy.

5. Returns & Refunds

We offer a 30-day return policy on eligible items. To request a return, contact us at dewlumecompany@gmail.com.

• Items must be unused, in original condition and packaging.
• Return shipping is the customer’s responsibility unless the item is defective or incorrect.

See our Refund Policy for more details.

6. Intellectual Property

All content on this site — including text, images, graphics, logos, and branding — is the property of DewLume or its licensors. You may not reproduce, distribute, or use any content without our written permission.

7. User Conduct

By using our website, you agree not to:

• Use it for unlawful, fraudulent, or harmful purposes
• Interfere with website functionality or security
• Submit false or misleading information

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, terms, or privacy practices.

9. Limitation of Liability

FORCERISE LTD and DewLume shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or our products.

10. Indemnification

You agree to indemnify and hold DewLume (FORCERISE LTD) harmless from any claims, losses, or damages resulting from your breach of these Terms or misuse of the site.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of the United Kingdom.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated Terms.

📩 Contact Us

If you have any questions, feel free to contact us:
dewlumecompany@gmail.com