Shipping Policy

Shipping & Delivery Policy

We’re committed to delivering your DewLume order as quickly and safely as possible. Please review the details below to understand our shipping timelines and policies.

🕒 Order Processing Time

• All orders are packed and shipped from our trusted fulfillment partner.
• Orders are processed Monday to Friday, typically within 1–3 business days.
• Orders placed during holidays or promotional events may require extra time.
• We do not process or ship orders on weekends.

🌍 Estimated Delivery Times

Once your order is processed, delivery typically takes 7–13 business days within the United Kingdom and Europe.

⏱ Delivery times may vary depending on your location, shipping service, and local postal conditions.

💰 Customs, Duties & Taxes

All prices on our website do not include additional taxes at checkout.

In some cases, your country may apply small customs or import fees upon delivery. These are:

• Determined by your local customs authority
• Paid by the recipient at delivery
• Typically small — most of our customers receive orders without extra charges

If you have any shipping or delivery questions, we're happy to help — just email us at dewlumecompany@gmail.com.